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Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Fecha: 17/06/2019
Contact Center, Aspect Unified IP

Austrian Post Case Study

Austria’s leading logistics and postal services provider
Fecha: 07/12/2018
Professional Services, Aspect Workforce Management

Hoist Finance Case Study

Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Fecha: 17/10/2018
Contact Center, Aspect Via Platform

The Contact Center in the Cloud Value Index: 2018 Vendor and Product Assessment

To remain competitive, organizations must deliver the best possible customer experience through all channels of engagement. Ventana's benchmark research finds that with consumers having embraced the internet, particularly social media and mobile devices, customers today are communicating with companies through more channels than ever before.
Fecha: 27/09/2018
Contact Center

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Recursos

Austrian Post Case Study

Hoist Finance Case Study

Ring Case Study

UnionBank of the Philippines Case Study

Intuit Case Study

Globe Telecom Case Study

Austrian Post Case Study

Hoist Finance Case Study

The Contact Center in the Cloud Value Index: 2018 Vendor and Product Assessment

University of Michigan Medical Center Case Study

Ring Case Study

UnionBank of the Philippines Case Study