O que há de novo

Transform Your Workforce with Aspect Cloud Workforce (the new experience)

🚀 Take Control of Your Schedule with Powerful New Tools

• Monitor and optimize your Schedule Adherence in real-time with our intuitive new tool that gives employees visibility into their performance.
• Transform shift coordination with our new Community Board where employees can easily communicate, see potential conflicts, and make intelligent trade decisions.

💼 Empower Your Team with Next-Generation Scheduling

• Improve your scheduling process with our intuitive Shift Bidding system featuring drag-and-drop functionality and comprehensive shift details.
• Give your workforce planners a powerful Admin Forecast Dashboard to visualize scenarios, explore data interactively, and reduce scheduling inefficiencies.

🔐 Streamline Onboarding with Automatic Federation

• Say goodbye to manual invites and registration with our Automatic Employee Onboarding that instantly activates accounts through Federation.

Changelog

• NEW: Schedule Adherence
  • New tool for Employees to proactively monitor and understand their adherence to assigned schedules.
  • Gives visibility into Employee’s schedule adherence
• NEW: Community Board
  • New tool for Employees to communicate and coordinate trades.
  • Easily see shift types or potential conflicts.
  • Gives Employees information needed to make smart trade decisions.
• NEW: Shift Bidding
  • New shift bidding system that enhances employee scheduling through an intuitive interface
  • Offers drag-and-drop functionality and detailed shift information.
• NEW: Admin Forecast Dashboard
  • Dedicated interface that allows Workforce analysts and planners to visualize and validate forecast scenarios created from WFM for staffing.
  • Improves transparency and provides admins with an interactive environment for data exploration.
  • Reduces scheduling inefficiencies by offering a simple, accessible forecasting experience within Aspect Cloud Workforce (the new experience).
• NEW: Automatic Employee Onboarding
  • Federation implementation now automates employee user onboarding.
  • Removes invite and registration requirements to activate user account for tenants that activate Federation.
  • Activates employee accounts in Aspect Cloud Workforce (the new experience) for tenants that activate Federation.
• FIXED: Minor bug fixes

🔔 Never Miss a Beat with Our New Notification Center!

Introducing the Notification Center in Aspect Workforce App 1.5.1 — your ultimate command center for staying on top of everything that matters:

• Notification Updates at Your Fingertips — Track request statuses and monitor changes as they happen with our system that refreshes every 60 seconds.
• Total Awareness, Zero Effort — Instantly see important announcements, schedule changes, and request updates all in one centralized hub.
• Take Action Without The Detours — Edit requests, submit new ones, or make adjustments directly from your notifications — no more navigating through multiple screens.

Changelog

• NEW: Notification Center
  • View all notifications in one place from an in-app Notification Center.
  • In-app Notifications —  View request details and track the status of current and past requests (system updates every 60 seconds).
  • Notifications for announcements including schedule changes and announcements from administrators.
  • Take action on notifications directly within the notification center—such as editing requests, resubmitting requests, or creating new ones—without navigating to another page.
• IMPROVED: Activity Name, Icon and number of Changes now shows in Requests Viewer List.‍
• IMPROVED: Faster Activity type loading in Request submission form.‍
• FIXED: Minor Bug Fixes.

🔐 Unlock a New Era of Secure Authentication with Federated Login!

• Single Sign-On Simplicity - Enable your team to access WFX through your organization's trusted Identity Provider, creating a smoother, more secure experience without juggling multiple credentials
• Enterprise-Ready Integration - Compatible with Azure Entra ID now, with more providers like OKTA coming soon
• Industry-Standard Security - Built on SAML 2.0 for robust protection your IT team will appreciate

Changelog

• NEW: Federated Login — Federated Login enables consistent authentication across Aspect products through standards-based SSO. Users sign in via their organization's Identity Provider, creating a smoother, more secure experience without maintaining separate Aspect WFX credentials.
  • Aspect WFX Federated Login is compatible with Azure Entra ID (additional providers like OKTA added soon)
  • Configured independently in IdP (on client side) from any existing Aspect products (WEM, WFM)
  • Uses SAML 2.0 standard
  • Service Provider (SP) initiated login (IdP initiated is not available at this time but may be in the future)
• FIXED: Minor bug fixes

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Empower your workforce with smart and secure mobile management

🔐 Seamless Security - Access workforce tools instantly with Federated Login, eliminating separate passwords while maintaining enterprise-grade security.

🔄 Always Up-to-Date -  Stay current with timely alerts that let you know when new features and improvements are available.

📊 Crystal-Clear Request Management - Make informed decisions with our enhanced partial approval system that clearly shows which requests succeeded and which need attention.

Changelog

• NEW: Federated Login — Use federated credentials to authenticate in the mobile app without needing a separate password
• NEW:  In-app alert when a newer version of the app is available
• IMPROVED: Partial approval requests now display a clear breakdown of successfully submitted and failed request components
• IMPROVED: Removed ability to submit changes to a non-pending request
• IMPROVED: Enhanced user interface elements for better user experience
• FIXED: Minor bug fixes

Upgrade Your Workforce Management with new and improved features!

• 📆 Shift Exchanges — Employees can now seamlessly coordinate complete shift exchanges in a single request, with intelligent time slot matching, visual scheduling overlays, and automatic compatibility validation - all with real-time notifications keeping everyone informed.
• 🧑‍💼 Streamlined Employee Onboarding — Admins can now easily find and invite WFM users faster than ever. Our improved sorting, filtering, and lightning-fast search results dramatically reduce onboarding time and administrative overhead.

Changelog

• NEW: Shift Exchanges — Enhances our existing Shift Trading capability by allowing Employees to coordinate two-way trades in a single request
  • Option to choose between giving away a shift or exchanging it for another
  • Ability for senders to specify which time slots they're willing to work in exchange
  • Visual overlay showing available exchange times to receivers
  • Automatic validation to ensure trade compatibility
  • Real-time notifications throughout the Shift Exchange process
• IMPROVED: Enhanced Employee onboarding for Admins
  • Improved search capabilities on the Invite Employees page, making it easier for Admins to find WFM users
  • Easily search for Employees by adding a letter or a name
  • Enhanced sorting and filtering options specifically for the Employee invitation process (no changes to the User Management screen)
  • Faster search results

• FIXED: Minor bug fixes

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Melhore sua experiência de força de trabalho com o novo painel da WFX

💻 Eleve a produtividade da equipe com nosso novo Painel de Funcionários que oferece agendas diárias, ferramentas com um clique e métricas em tempo real. Nosso sistema integrado de solicitação de negociação garante que todos os membros da equipe se mantenham informados sobre as mudanças nas solicitações de negociação.

📅 Gerencie as solicitações da força de trabalho de forma eficiente com nossa nova tabela Minhas Solicitações, que exibe status, posição na lista de espera, motivos de negação e permite a fácil edição de solicitações rejeitadas, tudo em uma visualização conveniente.

Registro de alterações

• NOVO: Painel de funcionários
  • Layout de painel redesenhado que fornece usabilidade aprimorada
  • Apresentação da programação do dia atual
  • Acesso com um clique aos recursos completos de visualização e gerenciamento de agendamento
  • Integração com o Workforce para exibir as principais métricas de desempenho
  • Atualizações de status abertas e oferecidas para solicitações de negociação
• NOVO: Tabela Minhas solicitações
  • Exibir todas as solicitações e seu status
  • Exibe a posição na lista de espera para solicitações pendentes
  • Mostra o motivo detalhado da recusa da solicitação
  • Editar e reenviar solicitações negadas

• FIXO: Pequenas correções de bugs

Eleve sua experiência de gerenciamento de força de trabalho com recursos aprimorados

• 📱 Sistema simplificado de gerenciamento de solicitações para lidar com as necessidades da força de trabalho com eficiência.
• ⚡ Programação inteligente com padrões de horário inteligentes para tornar o planejamento de atividades mais intuitivo do que nunca.

Registro de alterações

• NOVO: Capacidade de visualizar saldos de contas pessoais e de grupo
• NOVO: Seção de solicitações para visualizar e gerenciar solicitações
• MELHORADO: O horário padrão de início da nova atividade é padronizado para o próximo intervalo de 30 minutos
• FIXO: Pequenas correções de bugs

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Apresentando os saldos pessoais

• 💫 Atualizações de saldo em tempo real e atualizações instantâneas de dados
• 📊 Opções de visualização flexíveis entre segmentos e tipos de equilíbrio pessoal
• 🔍 Recursos avançados de filtragem para análise precisa de dados
• ⏰ Rastreamento de saldo atualizado com atualizações com data e hora

Registro de alterações

• NOVO: Tabela de saldos pessoais
  • Navegue por períodos de datas específicos para visualizar o histórico de uso
  • Atualize dados em tempo real
  • Selecione entre os tipos de saldo segmentado e pessoal
  • Filtrar dados usando opções avançadas
  • Visualize os saldos atuais com timestamp (por exemplo, “a partir de 06/12/25: + 40:00 “)
• FIXO: Pequenas correções de bugs