What's new

Empower your workforce with smart and secure mobile management

🔐 Seamless Security - Access workforce tools instantly with Federated Login, eliminating separate passwords while maintaining enterprise-grade security.

🔄 Always Up-to-Date -  Stay current with timely alerts that let you know when new features and improvements are available.

📊 Crystal-Clear Request Management - Make informed decisions with our enhanced partial approval system that clearly shows which requests succeeded and which need attention.

Changelog

• NEW: Federated Login — Use federated credentials to authenticate in the mobile app without needing a separate password
• NEW:  In-app alert when a newer version of the app is available
• IMPROVED: Partial approval requests now display a clear breakdown of successfully submitted and failed request components
• IMPROVED: Removed ability to submit changes to a non-pending request
• IMPROVED: Enhanced user interface elements for better user experience
• FIXED: Minor bug fixes

Upgrade Your Workforce Management with new and improved features!

• 📆 Shift Exchanges — Employees can now seamlessly coordinate complete shift exchanges in a single request, with intelligent time slot matching, visual scheduling overlays, and automatic compatibility validation - all with real-time notifications keeping everyone informed.
• 🧑‍💼 Streamlined Employee Onboarding — Admins can now easily find and invite WFM users faster than ever. Our improved sorting, filtering, and lightning-fast search results dramatically reduce onboarding time and administrative overhead.

Changelog

• NEW: Shift Exchanges — Enhances our existing Shift Trading capability by allowing Employees to coordinate two-way trades in a single request
  • Option to choose between giving away a shift or exchanging it for another
  • Ability for senders to specify which time slots they're willing to work in exchange
  • Visual overlay showing available exchange times to receivers
  • Automatic validation to ensure trade compatibility
  • Real-time notifications throughout the Shift Exchange process
• IMPROVED: Enhanced Employee onboarding for Admins
  • Improved search capabilities on the Invite Employees page, making it easier for Admins to find WFM users
  • Easily search for Employees by adding a letter or a name
  • Enhanced sorting and filtering options specifically for the Employee invitation process (no changes to the User Management screen)
  • Faster search results

• FIXED: Minor bug fixes

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Enhance Your Workforce Experience with WFX's New Dashboard

💻 Elevate team productivity with our new Employee Dashboard offering daily schedules, one-click tools, and real-time metrics. Our integrated trade request system ensures all team members stay informed about changes to trade requests.

📅 Manage workforce requests efficiently with our new My Requests table that displays status, waitlist position, denial reasons, and allows easy editing of rejected requests - all in one convenient view.

Changelog

• NEW: Employee Dashboard
  • Redesigned Dashboard layout that provides enhanced usability
  • Presentation of current day’s schedule
  • One-click access to full schedule view and schedule management features
  • Integration with Workforce to display key performance metrics
  • Open and Offered status updates for trade requests
• NEW: My Requests table
  • View all requests and their status
  • Displays position in waitlist for pending requests
  • Shows detailed reason for request denial
  • Edit and resubmit denied requests

• FIXED: Minor bug fixes

Elevate Your Workforce Management Experience with Enhanced Features

• 📱 Streamlined request management system to handle workforce needs efficiently.
• ⚡ Intelligent scheduling with smart time defaults to make activity planning more intuitive than ever.

Changelog

• NEW: Ability to view Personal and Group account balances
• NEW: Requests section for viewing and managing requests
• IMPROVED: Default new Activity start time defaults to next 30-minute interval
• FIXED: Minor bug fixes

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Introducing Personal Balances

• 💫 Real-time balance updates and instant data refreshes
• 📊 Flexible viewing options between segments and personal balance types
• 🔍 Advanced filtering capabilities for precise data analysis
• ⏰ Up-to-the-minute balance tracking with timestamped updates

Changelog

• NEW: Personal Balances table
  • Navigate through specific date periods to view usage history
  • Refresh data in real time
  • Select between segment and personal balance types
  • Filter data using advanced options
  • View current balances with timestamp (for example, "as of 06/12/25: +40:00")
• FIXED: Minor bug fixes

Supercharge your workforce management with Aspect WFX's latest updates.

We've enhanced your administrative toolkit with powerful updates that make managing your workforce smoother than ever:

• ✨ Streamlined Admin Experience - Enjoy intuitive workspace navigation with polished visuals and improved support workflows.
• 📅 Intelligent Schedule Management - Experience smarter activity handling with enhanced template applications and seamless multi-activity management.
• ⚡ Advanced Calendar Features - Navigate effortlessly through your month view while managing repeating activities with precision.

Take control of your workforce management today with these powerful improvements that streamline your administrative tasks and enhance scheduling efficiency.

Changelog

Admin management

• FIXED: Updated workflow for contacting support
• FIXED: Misaligned arrows in workspace selection overlay window

Schedule management

• FIXED: Unable to add multiple activities in "Activity Only Preference" during editing and saving
• FIXED: Empty Earliest/Latest fields in Activity Preference settings defaulting to 12:00 AM, which causes incorrect activity adjustments when applying templates
• FIXED: Start and end dates for repeating activities in Schedule Preferences incorrectly move backward by one day after saving
• FIXED: Inconsistent display in the Month view after navigating to other pages
• FIXED: Incorrect error messages

Transform your admin experience with Aspect WFX's latest enhancements

Take control of your workforce management with powerful improvements to our admin and scheduling capabilities:

• ✨ Smarter Admin Controls - Enhanced sorting, pagination, and time zone handling for seamless team management
• 🎯 Intelligent Schedule Management - Improved multi-day request handling and user-friendly error messages that speak your language
• ⚡ Enhanced Activity Management - Perfect for complex scheduling needs with improved validation and multi-day activity support

Don't let workforce management complexity slow you down. Upgrade to WFX today for a more intuitive, efficient, and powerful admin experience!

Changelog

Admin management

• FIXED: No result appearing when pagination button or dropdown list is clicked
• FIXED: Employee names not sorting properly
• FIXED: No results appear when sorting columns in ascending or descending order
• FIXED: Requests now display correctly according to administrator's time zone

Schedule management

• FIXED: Error messages now display user-friendly text
• FIXED: Request details now display correctly for multi-day requests when "Approve Partial" is enabled
• FIXED: Incorrect display of multi-day activities within the same day
• FIXED: Missing timestamp validation for request change details
• FIXED: Cannot add multiple activities to "Repeating Activities Preference" when using the copy button during edit and save operations for Schedule Preference feature

Elevate your workforce management experience with WFX's latest enhancements

Experience seamless schedule management with our enhanced drag-and-drop functionality, making workforce planning more intuitive than ever. Our intelligent calendar system now offers:

• Smart time-zone handling and improved date preservation across navigation
• Enhanced side panel views for better activity tracking and visualization
• Refined segment display and management capabilities

Plus, we've streamlined our notifications system to eliminate duplicate entries and provide clearer information, ensuring you stay on top of your workforce management effortlessly.

Don't let scheduling complexities hold your team back. Upgrade to WFX today and experience the future of workforce management!

Changelog

Schedule management

• IMPROVED: Sensitivity of Drag & Drop feature.
• FIXED: The View Side Panel fails to display graphical information after selecting an activity and then navigating to a week that has not been previously loaded.
• FIXED: Incorrect value validation after Start field was cleared when selecting an All day activity.
• FIXED: The current day in the Schedule view is incorrectly focused when the user’s time-zone date is different from one in UTC.
• FIXED: The Calendar view/date selections are not preserved after navigating to Notifications and then back to the Calendar view.
• FIXED: Incorrect corner shape for segments that start on one day and end on another.
• FIXED:  The current day/month/week is incorrectly opened when changing the schedule view with a selected segment.

Notifications

• FIXED: Duplicate activities appearing in the Notification Center Calendar Preview when viewing a single schedule request.