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Developer Portal adds new APIs — June 24, 2026

Logged by
Chris Sansbury

Reimagine your workforce experience

This release expands the Developer Portal’s WFM API catalog and upgrades key forecasting endpoints. You can now retrieve IDP open-hours sets (including normal and special spans), use the v2 Search Forecasts API with the new routingSetId, call the v2 Search Forecast Details API with an optional forecastGroupId parameter, and use the v2 Search Forecast Groups API with new openHoursId and directionType fields. It also includes minor bug fixes.

Changelog

  • NEW: WFM API - Search IDP Open Hours - Searches & retrieves open hours sets with their normal and special span details that match the specified selector.
  • IMPROVED: WFM API - Search Forecasts - v2 release of "Search Forecasts" API (now with "routingSetId").
  • IMPROVED: WFM API - Search Forecast Details - v2 release of "Search Forecast Details" API (now with optional "forecastGroupId" query parameter).
  • IMPROVED: WFM API - Search Forecast Groups - v2 release of "Search Forecast Groups" API (now with "openHoursId" and "directionType").
  • FIXED: Minor bug fixes.

Reimagine your workforce experience