Simplifique as soluções de contratação de pessoal para centrais de atendimento de serviços

Ensure your contact center is appropriately staffed during busy seasons with Aspect’s workforce optimization solutions. Forecast and schedule employees based on labor needs predicted by advanced algorithms.

Public utility employees may be required to work overtime during busy seasons. Our workforce solutions ensure your team is scheduled and paid in accordance with employment law, minimizing room for manual errors.