Shipped
We've shipped some exciting things!
Visit our changelog for a full history of all updates.
In development
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Workforce
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Workforce
Exploring
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Workforce
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Workforce
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Workforce
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Workforce
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New Interface
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WFX
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Workforce
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Workforce
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Workforce
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Workforce
Shipped
Our change log is in development
Check back in soon for updates.
*These items launch on February 14th for the UK and Europe and on February 22nd for the Americas.
Almost ready
No items found.
In development
AI/ML staffing build
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Workforce
Multi Region Disaster Recovery
Exploring
Automating forecast configurations
Intraday automation - Training pockets
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Workforce
MCP server
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Workforce
Multi-model forecasting
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WFX
AI-powered forecasting system that combines multiple predictive models to deliver the most accurate workforce demand predictions, optimizing staffing decisions across your contact center.
Real Time Schedule updates based on Adherence
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Workforce
Supervisor - Submit request Changes
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Workforce
Customer request