Features promoting workplace gamification
Motivation tools
Keep employees engaged with head-to-head match ups, tournament-style competitions, flexible point collection options, and real-time leaderboards showing goal progress.
Motivation tools
Keep employees engaged with head-to-head match ups, tournament-style competitions, flexible point collection options, and real-time leaderboards showing goal progress.
KPI management
Align your individual and employee challenges with business goals, tracking progress in a transparent dashboard. Employees can self-track progress to motivate them in reaching higher business goals.
KPI management
Align your individual and employee challenges with business goals, tracking progress in a transparent dashboard. Employees can self-track progress to motivate them in reaching higher business goals.
Collaboration tools
Employee communication channels give your team the space to collaborate and encourage one another to reach challenge goals.
Collaboration tools
Employee communication channels give your team the space to collaborate and encourage one another to reach challenge goals.
Coaching management
Elevate team performance with coaching options based on performance data. Fill team skill gaps with immediate feedback to inspire employee growth.
Coaching management
Elevate team performance with coaching options based on performance data. Fill team skill gaps with immediate feedback to inspire employee growth.
Customize your workforce toolkit
Mix and match Workforce Enterprise tools to build the right set of solutions for your contact center. WFM works in tandem with Aspect platforms for the highest level of employee satisfaction and service.