Resources


           

Results 71 - 77 of about 95
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Cellular One Case Study

This Cellular One case study demonstrates how the wireless carrier is able to take their customer experience to the next level with Aspect Unified IP and sustain customer loyalty and increase satisfaction.
Date: 4/22/2013       


The CCS Companies Case Study

The CCS Companies Leading business process outsourcing company teams with Aspect to deliver a customer service approach to debt recovery.
Date: 4/17/2013       


AmBank Group Case Study

This AmBank case study demonstrates how the company leveraged unified communications to reduce costs and improve contact center manageability.
Date: 4/16/2013       


LifePlans Aspect Healthcare Case Study

LifePlans, a health and long-term care risk management company, improved customer care by creating a more efficient workflow for a better agent-customer experience with the help of Microsoft Dynamics CRM for Aspect Unified IP.
Date: 3/28/2013       


LifePlans Case Study

LifePlans, a health and long-term care risk management company, improved customer care by creating a more efficient workflow for a better agent-customer experience with the help of Microsoft Dynamics CRM for Aspect Unified IP.
Date: 3/28/2013       


NorthShore University HealthSystem Case Study

This case study provides an overview of how Aspect Unified IP and workforce management capabilities helped the company's contact center provide exceptional patient care, and created a competitive differentiator in a tough market.
Date: 3/28/2013       


NorthShore University HealthSystem Aspect Healthcare Case Study

This case study provides an overview of how Aspect Unified IP and workforce management capabilities helped the company's contact center provide exceptional patient care, and created a competitive differentiator in a tough market.
Date: 3/28/2013       


Results 71 - 77 of about 95
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