A smarter, more connected way to move from plan to performance
Close the capacity planning gap
When demand shifts, plans must adapt, but siloed tools make that difficult. Cinareo and Aspect connect scenario‑driven capacity plans to real‑time schedules and intraday adjustments.
Decisions shaped in Cinareo, delivered through Aspect
Cinareo delivers scenario‑driven capacity plans that finance and operations trust. Aspect executes those plans in real time, keeping staffing, service levels, and spend aligned as demand changes.
What to expect with Aspect and Cinareo
- Higher SLA attainment with staffing that actually matches demand
- Lower labor spend by aligning hiring and schedules to approved plans scores that drive shift bidding, not just reports
- Faster decisions with shared views for ops, WFM, and finance
- Continuous optimization as plan‑vs‑actual feeds every new planning cycle
Aligning plans, people, and performance
With Cinareo and Aspect together, every staffing decision is backed by governed assumptions, shared visibility, and a clear link to CX and financial goals.
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Build a smarter workforce with Aspect x Cinareo
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