Case Studies

     

Results 6 - 10 of about 28
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Ring Case Study

Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 2018/06/06       
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Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

UnionBank of the Philippines Case Study

UnionBank of the Philippines Case Study

UnionBank taps Aspect Software to help with the bank’s digital transformation.
Date: 2018/06/05       
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Contact Center, Aspect Unified IP, Workforce Optimization, Aspect Quality Management, Aspect Workforce Management, Aspect Workforce Optimization

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 2017/01/12       
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Contact Center, Aspect Workforce Management

 

Stefanini Case Study

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 2016/05/20       
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Contact Center

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Date: 2016/04/14       
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Contact Center

Results 6 - 10 of about 28
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