Resources


     

Results 81 - 90 of about 108
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Transcom Case Study

​This Transcom case study presents the highlights of how Aspect workforce management capabilities helped a leading customer contact outsourcer address planning, forecasting, and scheduling challenges for 20,000 agents and back-office employees.
Date: 7/3/2013       
Workforce Optimization, Aspect Workforce Management


Greater Cincinnati Water Works Case Study

Oldest municipally owned and operated water utility in the state of Ohio discovers Aspect’s unified platform to be an efficient engine for the utility’s service bureau business expansion.
Date: 7/2/2013       
Contact Center


Alberici Group Case Study

This Alberici Group case study provides detail on how Aspect helped them experience a single system for managing accounts, contacts and sales opportunities.
Date: 6/17/2013       
Professional Services


Atlantic Health Aspect Healthcare Case Study

This Atlantic Health case study provides detail on how Aspect helped the company establish a web-based portal and centralized data repository.
Date: 6/10/2013       
Healthcare, Healthcare Providers, Social and Collaboration, Performance Improvement, All Case Studies


Atlantic Health Case Study

This Atlantic Health case study provides detail on how Aspect helped the company establish a web-based portal and centralized data repository.
Date: 6/10/2013       
Professional Services


Wellmont Health System Aspect Healthcare Case Study

​This Wellmont Health System case study highlights how Aspect implemented a Microsoft SharePoint-based portal, providing a framework that delivered increased patient safety and care, and provider satisfaction.
Date: 6/10/2013       
Professional Services


Wellmont Health System Case Study

​This Wellmont Health System case study highlights how Aspect implemented a Microsoft SharePoint-based portal, providing a framework that delivered increased patient safety and care, and provider satisfaction.
Date: 6/10/2013       
Professional Services


Nebraska Department of Education Case Study

This Nebraska Department of Education case study details how Aspect created a website, including a web-based reporting system, to provide an online assessment solution for over 1,200 schools that saves time, labor and costs, and meets federal mandates.
Date: 5/11/2013       
Professional Services


Cellular One Case Study

This Cellular One case study demonstrates how the wireless carrier is able to take their customer experience to the next level with Aspect Unified IP and sustain customer loyalty and increase satisfaction.
Date: 4/22/2013       
Workforce Optimization, Aspect Quality Management


The CCS Companies Case Study

The CCS Companies Leading business process outsourcing company teams with Aspect to deliver a customer service approach to debt recovery.
Date: 4/17/2013       
Contact Center


Results 81 - 90 of about 108
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