Resources


           

Results 57 - 63 of about 95
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Hilton Reservations Worldwide Case Study

This Hilton case study provides detail on how Aspect's workforce management solutions helped enable Hilton Worldwide Reservations to accurately plan, manage and optimize staffing resources.
Date: 9/19/2013       


HomeShop18 Case Study

This case study describes how the HomeShop 18 home shopping network increased sales and productivity with Aspect's Blended Interaction unified communications application for the contact center. ​
Date: 9/19/2013       


Red Roof Inns Case Study

A leader in the economy lodging industry, serving millions of guests each year, finds agent empowerment key to customer satisfaction.
Date: 9/10/2013       


Asian Paints Case Study

Asian Paints improves customer interactions, loyalty, and organizational productivity with unified solution from Aspect.
Date: 8/20/2013       


IndusInd Bank Case Study

India’s banking major leverages Aspect’s unified contact center platform to facilitate its strategic business objectives.
Date: 7/19/2013       


Bayer Business Services Case Study

This Bayer case study provides detail on how the company increased cost savings, enhanced flexibility and improved high availability on a unified platform with Aspect Unified IP.
Date: 7/3/2013       


Transcom Case Study

​This Transcom case study presents the highlights of how Aspect workforce management capabilities helped a leading customer contact outsourcer address planning, forecasting, and scheduling challenges for 20,000 agents and back-office employees.
Date: 7/3/2013       


Results 57 - 63 of about 95
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