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Results 51 - 60 of about 119
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Montana Office of Public Instruction Testimonial

In collaboration with Aspect, Montana Office of Public Instruction deploys Microsoft Dynamics CRM to make it easier for schools to enroll children in the School Nutrition Programs.
Date: 6/10/2014       
Professional Services


Northumbrian Water Case Study

Find out how Northumbrian Water Case have used Aspect Proactive Engagement Suite to their achievement as join second highest scoring water and sewerage company for Ofwat’s Consumer Experience Survey in the UK.
Date: 5/2/2014       
Contact Center


Anglian Water Case Study

This Anglian Water case study details how Aspect implemented Aspect Proactive Engagement Suite to provide proactive notifications and improve operational efficiency for England’s largest water company.
Date: 4/29/2014       
Contact Center


Monitronics Case Study

A recognized industry leader in alarm monitoring and security services provides every customer with the same positive experience, regardless of when their interaction takes place with Aspect Workforce Management.
Date: 4/29/2014       
Workforce Optimization, Aspect Workforce Management


Cincinnati Children’s Hospital Case Study

A leading children’s hospital collaborates with Aspect to bring life-saving early innovations to market with Microsoft Dynamics CRM.
Date: 4/22/2014       
Professional Services


Wilderness Society Testimonial

Leading conservation group increases company-wide collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/28/2014       
Professional Services


Guide One Insurance Customer Testimonial

A leading provider of insurance for churches, increases employee collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/10/2014       
Professional Services


FCS Financial Case Study

This FCS Financial case study provides details on how Aspect helped them achieve considerable results with Microsoft solutions.
Date: 10/22/2013       
Professional Services


Aspect Unified IP Inbound Contact Data Sheet

Aspect Unified IP brings all contact options together, in one place, on one platform, so informed and empowered agents can keep talking, typing and conversing. At the same time, it minimizes customer effort, providing a differentiated multichannel, multi-choice customer experience across voice, email, web chat, IM, social and SMS. Makes it easier for customers to do business with you providing for a differentiated customer experience, and internally, simplifies your business processes so it is easier to do business
Date: 10/17/2013       
Contact Center


Aspect Human Resource Information System (HRIS) Link Data Sheet

Benefit from having a quick and cost-effective link that integrates Aspect Workforce Management with your human resource information systems. The integrated workflow of data results is fewer human errors and increased accuracy for a more streamline approach to managing the HR needs of your contact center staff.
Date: 10/15/2013       
Workforce Optimization, Aspect Performance Management, Aspect Workforce Management


Results 51 - 60 of about 119
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