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Results 91 - 100 of about 124
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Aspect Unified IP Proactive Outbound Contact Data Sheet

A multichannel solution with proactive outbound contact capabilities offering a blended solution able to meet even the most complex business needs or the strictest compliance requirements. Aspect Unified IP equips the enterprise to drive automated outbound, high-touch, multichannel campaigns via voice, email or SMS.
Date: 9/11/2013       
Contact Center


Red Roof Inns Case Study

A leader in the economy lodging industry, serving millions of guests each year, finds agent empowerment key to customer satisfaction.
Date: 9/10/2013       
Contact Center, Aspect Workforce Management


Asian Paints Case Study

Asian Paints improves customer interactions, loyalty, and organizational productivity with unified solution from Aspect.
Date: 8/20/2013       
Contact Center


IndusInd Bank Case Study

India’s banking major leverages Aspect’s unified contact center platform to facilitate its strategic business objectives.
Date: 7/19/2013       
Contact Center


Bayer Business Services Case Study

This Bayer case study provides detail on how the company increased cost savings, enhanced flexibility and improved high availability on a unified platform with Aspect Unified IP.
Date: 7/3/2013       
Contact Center


Transcom Case Study

​This Transcom case study presents the highlights of how Aspect workforce management capabilities helped a leading customer contact outsourcer address planning, forecasting, and scheduling challenges for 20,000 agents and back-office employees.
Date: 7/3/2013       
Workforce Optimization, Aspect Workforce Management


Greater Cincinnati Water Works Case Study

Oldest municipally owned and operated water utility in the state of Ohio discovers Aspect’s unified platform to be an efficient engine for the utility’s service bureau business expansion.
Date: 7/2/2013       
Contact Center


Alberici Group Case Study

This Alberici Group case study provides detail on how Aspect helped them experience a single system for managing accounts, contacts and sales opportunities.
Date: 6/17/2013       
Professional Services


Atlantic Health Aspect Healthcare Case Study

This Atlantic Health case study provides detail on how Aspect helped the company establish a web-based portal and centralized data repository.
Date: 6/10/2013       
Healthcare, Healthcare Providers, Social and Collaboration, Performance Improvement, All Case Studies


Atlantic Health Case Study

This Atlantic Health case study provides detail on how Aspect helped the company establish a web-based portal and centralized data repository.
Date: 6/10/2013       
Professional Services


Results 91 - 100 of about 124
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