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Aspect Prophecy 16 White Paper

Aspect Prophecy delivers speech-driven, self-service and outbound interactive voice response (IVR) messaging, unified communications and innovative SIP applications.
Date: 5/26/2016       


Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 5/20/2016       


Aspect Hosted Architecture

The Aspect Hosted infrastructure is architected to ensure system availability to support your business initiatives – keeping your contact center solutions up and running despite unplanned interruptions.
Date: 4/21/2016       


City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Date: 4/14/2016       


Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Date: 4/5/2016       


Improving Human-Services and Citizen Engagement through Mobile and Self Service Solutions-DS

Improving Human-Services and Citizen Engagement through Mobile and Self Service Solutions
Date: 2/22/2016       


Melco Embroidery

Melco Embroidery has seen a dramatic decrease in their average hold time due to Aspect integrating Zipwire with Melco’s ERP system.
Date: 2/22/2016       


Results 8 - 14 of about 133
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