The Aspect CXP 17 release focuses on enhancements to text-based services (also known as “bots”) that can be deployed on a variety of channels including two-way SMS, Twitter, Facebook Messenger, and more. Major enhancements include an improved NLU query language, support for handling common datatypes, integrated spelling correction, and an improved NLU browser.
See what’s new in Aspect CXP 17.0 here.