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May 2021
Gamification
Customer experience is especially important in your contact center's service and support teams, and there are some easy steps you can take to ensure exceptional customer support - and therefore increased loyalty and profits.
Gamification
KPIs
Featured blog series
How to buy contact center software
Case studies
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Aug 2024
NRTC saved 100 hours annually with workforce automation (in partnership with Call Design)
Automation
Learn how the National Rural Telecommunications Cooperative (NRTC) transformed their workforce management with Alvaria Workforce, reducing manual tasks, improving scheduling, and saving over 100 hours annually.
Data sheets
Platform Data Sheets
Connector Data Sheets
