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Sep 2024
A new vision for the future of workforce management
Darryl Kelly
Announcements
Announcements
Workforce Management
Sep 2024
Powering a brighter future of workforce, with the new Aspect
Gillian Grefé
Announcements
Announcements
Sep 2024
Meet the team behind Aspect’s return
Daniella Deloatch
Announcements
Announcements
Sep 2024
Alvaria’s workforce enterprise suite becomes Aspect
Gillian Grefé
Announcements
Announcements
Sep 2024
Embracing AI in workforce management
Shawn McCormick
AI
AI
Automation
Workforce Management
Aug 2024
5 mistakes to avoid when selecting a workforce management solution
Ian Storm
Workforce Management
Workforce Management
Sep 2023
The journey to workforce engagement management in the cloud
Workforce Engagement Management
Workforce Engagement Management
Cloud-based WEM
Aug 2023
The new characteristics of workforce engagement
Courtney Cox
Workforce Management
Workforce Management
Contact Center
AI
May 2021
Accelerate effectiveness with sales gamification
Gamification
Gamification
May 2021
Leverage gamification to level up contact center service and support
Gamification
Gamification
KPIs
Browse all case studies
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Aug 2024
BPO Collections promotes healthy competition with transparent employee engagement
Gamification
Aug 2024
How Aspect helped British Gas Services reduce cost and empower employees
Workforce Management
Aug 2024
NRTC saved 100 hours annually with workforce automation (in partnership with Call Design)
Automation
Aug 2024
Whakarongorau Aotearoa transforms new employee onboarding with robust importing tools
Workforce Management
Aug 2024
How William Hill created CX-focused workforce solutions with Aspect
Workforce Management
