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Explore all the costs and considerations involved in switching workforce management vendors, including hidden and often overlooked fees, implementation, training, and integration, that impact total cost of ownership.

Meet Elizabeth (Liz) Boone, a dedicated Product Manager at Aspect, as she shares her unique career journey, valuable lessons, and passions both inside and outside the workplace in this employee spotlight interview.

Meet Carolyn Pilgrom, Aspect's Director of Onboarding, Adoption, and Training, as she shares her journey from customer to leader, discussing her passion for transforming customer success through education, innovation, and strategic learning initiatives.

Discover how AI enhances workforce management by empowering employees, optimizing schedules, and enabling data-driven decisions. Learn about the future of human-AI collaboration in WEM.

Learn strategies to simplify complex workforce management (WFM) tools through needs assessment, streamlined approaches, and change management—maximizing WFM software while avoiding overwhelm.

Lori DeWald, Senior Director of Professional Services at Aspect, shares her 17-year journey with the company, discussing her leadership philosophy, career growth, and personal insights in this “Spotlight On” employee highlight.

Enter the "Hierarchy of Opportunity, a framework that suggests successful project leadership starts with individual employee growth, builds through team development, and ultimately drives organizational success.

Discover how employee engagement directly impacts performance management success. Learn strategies for enhancing engagement and how WEM solutions can help create a high-performing workforce.

Learn how BPO Collections harnessed engagement, gamification, and skill-development tools to boost agent productivity, compliance, and results with Aspect League.

Learn how William Hill optimized operations, established baseline statistics, and articulated a strong business case for workforce investment with Aspect solutions.

Learn how Aspect workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.

Learn how the National Rural Telecommunications Cooperative (NRTC) transformed their workforce management with Alvaria Workforce, reducing manual tasks, improving scheduling, and saving over 100 hours annually.