Align staffing with real-time demand
Achieve enhanced forecasting precision
Gain holistic performance views
Enhance the agent experience
Real-time access to all your data
Integrate with key business systems and third-party applications to ensure a seamless data flow.
Built-in reporting and analysis
Quickly and easily analyze your data to make immediate, impactful, and strategic business decisions.
Advanced equity rules
Enable accurate tracking of hours and breaks across your workforce for consistent compliance.
Manage from
the cloud
You’ll benefit from continuous innovation, enhanced security, and simplified maintenance—without missing a beat.
Automatic updates
We seamlessly roll out updates on a regular schedule.
No upgrade fees
Subscription fees cover ongoing updates and improvements.
No upgrade efforts
New features are automatically deployed in the background.
Reduce IT support costs
We handle most of the heavy lifting so you can lower maintenance overhead.
Eliminate hardware costs
We manage the infrastructure needed to support our applications.
Minimize downtime risk
Updates are implemented in the background, during off-peak hours.
Enhanced security compliance
We maintain certifications, like SOC-2, and undergo regular audits.
More access to features
Integrate more easily with other systems, such as payroll, CRM, and ERP.
