Cloud Infrastructure

With the Aspect Cloud, enjoy the ease of deploying our comprehensive cloud-based interaction management and workforce optimization technologies without bearing the burden of significant upfront capital investments. To keep data secure, our network has achieved compliance with the Payment Card Industry (PCI) Data Security Standard, Service Provider Level 3 and can help maintain compliance with HIPAA. Or, deploy our solutions on premise or in a hybrid implementation that streamlines the ability to handle traffic spikes, outages and disaster recovery. Our Managed Services team can even help ensure on-premises installations stay up to date.

The Aspect Cloud

Leverage our secure, reliable and flexible cloud hosting to rapidly deploy services with no up-front capital investment, backed by Aspect's world-class cloud SLA.

Cloud IVR Hosting

Get hosted IVR applications up and running quickly and cost-effectively on our 100% standards-based network that fully supports VoiceXML, CCXML, SIP and more..

 

On Premises

If regulatory requirements or other factors demand, deploy on premise, with or without a hybrid option.

Aspect Managed Services

Keep contact center infrastructure on premise, but rely on Aspect for monitoring, maintenance, upgrades and more.