Aspect CXP delivers all the tools you need to design, develop, document, test, deploy, report on and analyse your self-service applications. Aspect CXP self-service applications are 100% portable and operate seamlessly with our own premise and cloud solutions, but can also be used alongside other contact centre platforms.
Furthermore, you can keep using your existing VoiceXML-based IVR platforms such as GVP or AVP and leverage Aspect CXP as the overlaying application server.
- CXP Server: Runtime Java Application Server
- CXP Continuity Server: DB with REST API or Context Continuity
- CXP Designer/Developer: Business User and Developer IDE for dialog creation
- CXP Business User Interface (BUI): Business-facing Web portal for easy IVR configuration
- CXP Commander: System administration made easy
- CXP Analyzer: Enterprise Business Intelligence with 50+ prebuilt reports