DON'T MISS ACE 2018!
In customer service, the ability to consistently deliver standout moments is the key to long-lasting loyalty. Do you anticipate your customer’s needs? Cater to their preferences? Make every interaction surprisingly effortless? Empower employees?
Companies known for excellence in customer engagement bring together technology, data and people to ensure memorable moments are created throughout the customer journey, and use the customer experience to build unstoppable momentum for their brands.
At ACE 2018, we’ll explore ways – both big and small – to provide unforgettable service, to make the most out of every interaction, and to ensure your employees have the tools and knowledge they need to do their jobs better than ever. We are excited to bring together industry visionaries, product experts and people just like you who live and breathe customer care, for three and a half days of collaboration, discovery, education and networking. We will dive deep into industry best practices, use cases, tips and execution strategies that you can use to make marked improvements to your workplace and impactful upgrades to your customer experience.
Plan on attending ACE 2018 in Las Vegas to learn, share and connect with your customer experience, contact center, workforce and IT peers.