Upcoming Events



face to face event
Online
Consumer Experience Research: 2019 Trends You Need to Know
Thursday, February 28 • 1:00 pm EST

For today’s Millennial and GenZ consumers, customer service alone is no longer good enough. completing transactions and answering questions are table stakes under the new rule of the experience economy. By demanding experience-first service, these digital natives are changing channels and changing how customer service itself is defined. We’ll discuss the top three findings from the 2018 Aspect Consumer Experience Index report that will show you new loyalty triggers and revenue drivers this new customer experience economy can offer.

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Online
Aspect Via® Monthly Live Demo
Wednesday, March 6, 2019 • 11:30 am ET & 5:30 pm ET
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face to face event
Face to Face
face to face event
Face to Face
Enterprise Connect
March 18 - 21, 2019
Orlando, FL
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face to face event
Face to Face
CCW Executive Exchange
March 31 - April 2, 2019
Miami, FL
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face to face event
Online
Aspect Via® Monthly Live Demo
Wednesday, April 3, 2019 • 11:30 am ET & 5:30 pm ET
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face to face event
Face to Face
face to face event
Face to Face
SWPP Annual Conference
April 23-25, 2019
Nashville, TN
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face to face event
Online
Aspect Via® Monthly Live Demo
Wednesday, May 8, 2019 • 11:30 am ET & 5:30 pm ET
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face to face event
Online
Aspect Via® Monthly Live Demo
Wednesday, June 5, 2019 • 11:30 am ET & 5:30 pm ET
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face to face event
Online
Aspect Via® Monthly Live Demo
Wednesday, July 17, 2019 • 11:30 am ET & 5:30 pm ET
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face to face event
Face to Face
ACE 2019
July 29 - August 1, 2019
The Venetian, Las Vegas, NV
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