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A better way to manage your workforce

Our industry-leading workforce management platform helps your organization operate with efficiency, maximize the productivity of your agents, and strengthen customer experience.

Reduce labor costs with precision forecasting and dynamic scheduling

Retain and empower your team with flexible and accessible tools

Drive operational efficiency and better decision-making with real-time analytics

Forecasts typically show ROI within 12 months

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Unlock the full potential of your workforce

Save time with automated scheduling

Achieve ideal staffing levels and control labor costs with dynamic scheduling. Clients have saved 100+ hours annually by automating time off requests.

Save money with accurate forecasting

Our forecasting algorithms provide precise labor predictions—helping you manage budgets more effectively than ever before. Clients have seen $9.5 million in annual savings in agent cost reduction.

Ensure quality with powerful data

You’ll get a comprehensive view of agent quality as evaluated by supervisor, agent, customer, and automated analytics. Clients have experienced an increase in quality of 15%.