What We Do.
Aspect powers many of today's top businesses and industry-leading contact centres. Eliminate silos, expand your customer engagement capabilities and plug in to best-of-breed applications for interaction management and workforce optimisation.
Cloud contact centre platform
A powerful, flexible technology platform to drive your enterprise, deployable on premise or in a private, public or hosted cloud environment
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Automated and live
interaction management
True omnichannel contact centre capabilities for voice, email, SMS, chat and social interactions
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Workforce optimisation
and employee engagement
Award-winning, highly scalable software for optimal workforce, quality and
performance management
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Global enterprise customer base
Over 2100 enterprise customers trust Aspect to power their customer engagement and workforce optimisation solutions
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Highly scalable deployments
Aspect specialises in meeting the needs of fast-growing businesses, serving our largest WFO customer with 65,000+ seats and our largest contact centre customer with 20,000+ seats
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