Why is Aspect back?

Aspect is being brought back to leverage its strong heritage and leadership in the contact center and workforce management industries. By focusing on what Aspect does best—innovating in workforce technology—we can better serve our customers and meet the evolving needs of the modern workforce.

Related questions

What is Aspect Workforce?
How will the return of Aspect benefit me as a customer?
Is Alvaria now Aspect?
How does efficient workforce management help a contact center?
What is workforce optimization (WFO)?
What is workforce engagement management (WEM)?
A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

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