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Aspect Cloud Workforce (the new experience) - 8.26.2025

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Chris Sansbury

Reimagine your workforce experience

Transform Your Workforce with Aspect Cloud Workforce (the new experience)

🚀 Take Control of Your Schedule with Powerful New Tools

  • Monitor and optimize your Schedule Adherence in real-time with our intuitive new tool that gives employees visibility into their performance.
  • Transform shift coordination with our new Community Board where employees can easily communicate, see potential conflicts, and make intelligent trade decisions.

💼 Empower Your Team with Next-Generation Scheduling

  • Improve your scheduling process with our intuitive Shift Bidding system featuring drag-and-drop functionality and comprehensive shift details.
  • Give your workforce planners a powerful Admin Forecast Dashboard to visualize scenarios, explore data interactively, and reduce scheduling inefficiencies.

🔐 Streamline Onboarding with Automatic Federation

  • Say goodbye to manual invites and registration with our Automatic Employee Onboarding that instantly activates accounts through Federation.

Changelog

  • NEW: Schedule Adherence
    • New tool for Employees to proactively monitor and understand their adherence to assigned schedules.
    • Gives visibility into Employee’s schedule adherence
  • NEW: Community Board
    • New tool for Employees to communicate and coordinate trades.
    • Easily see shift types or potential conflicts.
    • Gives Employees information needed to make smart trade decisions.
  • NEW: Shift Bidding
    • New shift bidding system that enhances employee scheduling through an intuitive interface
    • Offers drag-and-drop functionality and detailed shift information.
  • NEW: Admin Forecast Dashboard
    • Dedicated interface that allows Workforce analysts and planners to visualize and validate forecast scenarios created from WFM for staffing.
    • Improves transparency and provides admins with an interactive environment for data exploration.
    • Reduces scheduling inefficiencies by offering a simple, accessible forecasting experience within Aspect Cloud Workforce (the new experience).
  • NEW: Automatic Employee Onboarding
    • Federation implementation now automates employee user onboarding.
    • Removes invite and registration requirements to activate user account for tenants that activate Federation.
    • Activates employee accounts in Aspect Cloud Workforce (the new experience) for tenants that activate Federation.
  • FIXED: Minor bug fixes

Reimagine your workforce experience