Solutions
- Customer Engagement Platform
  Aspect Via - a unified platform with native call center, IVR and WFM hosted in the AWS cloud
  Call Center
  Inbound ACD, outbound dialing, email, SMS, chat, social, omni-channel solutions with CRM integration
  Self-Service
  IVR, Chatbots, Interactive Text Response (ITR), digital self-service with seamless transfer to agent
  Workforce Optimization
  WFM, quality and performance management, back office optimization, analytics
  See All Products
Industries
- - Financial Services
  - Healthcare Providers
  - Healthcare Payers
  - Retail
  - Utilities
  - Telecommunications
  - Transportation
  - Travel and Hospitality
  - Education
  - Government
Professional Services
- Scope of Offerings
  Contact center, CRM, collaboration, digital, analytics and training services overview
  Performance Improvement
  Roadmaps for Operations Excellence, Product & Technology, and Customer Care
  Integration Services
  Maximize contact center investments across the enterprise
  
  Implementation and Optimization
  A methodology and management framework for achieving goals on time and budget
  Experience First Methodology
  Deliver seamless, informed interactions across every touch point
  Industry Expertise
  Experience is KEY
Customers
- Support Services
  Customer care, investment protection for mission-critical solutions
  Customer Care Login
  Enter credentials or click ‘register’ to get started
  Aspect Community
  Aspect users, partners share ideas, best practices
  
  Training
  On-demand training, online or classroom
  ASUGA
  The Aspect Software User Group Association
  GEM Award Program
  Aspect/ASUGA program recognizing customer service excellence – see the winners and nominate your GEM!
Partners
- Aspect Channel Program
  Benefits, requirements and resources for more information
  Technical Alliance Partner Program
  Guidelines for integrating 3rd party technologies with Aspect products for custom solutions
  Strategic Alliance Partners
  Amazon, Microsoft and Salesforce partner with Aspect to create superior customer experience solutions
  
  Find a Partner
  Directory of trusted Aspect channel, technology and independent software vendor partners around the world
  Channel Partner Community
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  Aspect Via Referral Program
  Join the Aspect referral program, submit leads, receive reward
Developers
- Developer Resources
  A full set of our tools and platforms designed with developers in mind
  Tools
  Discover graphical and easy-to-use tools that make self-service application development easier
  Platforms
  Try our robust platforms for IVR and self-service application lifecycle management
  
  APIs
  Automate background processes and integrate voice and video chat with Aspect APIs
  Free Downloads
  Download Aspect CXP and Aspect Prophecy, sign up for Evolution
More
- - Professional Services
  - Scope of Offerings
  - Performance Improvement
  - Integration SERVICES
  - Implementation and Optimization
  - Experience First Methodology
  - Industry Expertise
  - Customers
  - Support Services
  - Customer Care Login
  - Aspect Community
  - Training
  - ASUGA
  - GEM Award Program
  - Partners
  - Aspect Channel Program
  - Technical Alliance Partner Program
  - Strategic Alliance Partners
  - Find a Partner
  - Channel Partner Community
  - Aspect Via Referral Program
  - Developers
  - Developer Resources
  - Tools
  - Platforms
  - APIs
  - Free Downloads

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Find a Partner

Overview

This directory helps you find Aspect channel, technology and independent software vendor partners around the world. These partners are a valuable part of the Aspect global community, allowing you to work directly with us or through a trusted partner who might have a more convenient local presence, more specialized subject-matter or a technical expertise.

Channel Partners

Aspect Channel Partners include value-added resellers, managed service providers, cloud vendors, systems integrators and consulting firms. We connect you with the best providers in the industry which represent a wide variety of technologies designed to augment and refine your contact center, and workforce management capabilities tailored to your particular business needs.

Technology Partner

Our Technology Partners integrate their specialized technology with our products to provide added value for you, our mutual customer. You have the confidence and comfort of knowing that solutions created by our technology partners are released as Aspect products and work with your current system to improve your customer service operations and practices.

Independent Software Vendor (ISV) Partner

The ISV Partner Program connects you with Microsoft certified ISVs to help you design, build and deploy applications that best meet your customer contact strategies and objectives. Combining Aspect and Microsoft technologies puts your company ahead of the competition and enables a broader range of solutions that can make your business more effective and efficient.

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Microsoft

Microsoft offers a wide range of products and services designed to empower people through great software – any time, any place, and on any device.

Countries: Global

One Microsoft Way
Redmond, WA 98052-6399
Phone: (425) 882-8080
Web: http://www.microsoft.com/

Modality Systems Ltd

Partner Category: Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: United Kingdom & Ireland

2nd Floor, The Limes, 32-34 Upper Marlborough Road, St. Albans, Herts AL1 3UU UK

Phone: +44 2033 001 370
Web: http://www.modalitysystems.com/

Moxie Software

Moxie Software provides knowledge base, chat, email and co-browse applications for contact centers with high-volume customer service and sales interactions. Key industries include financial services, healthcare, retail and high-tech.

Countries: Global

150 Mathilda Place, STE 302
Sunnyvale, CA 94086
Phone: +1-800-474-1149
Web: http://www.moxiesoft.com/

NEC Solutions (China) Co., Ltd

Partner Category: Value Added Reseller
Expertise: Interaction Management
Countries: Mainland China

9F, Landmark Diplomatic Office Building D2, No. 19 East Road,
Chaoyang District, Beijing, 100125, China
Phone: 8610 591811111
Web: https://cn.nec.com/

NewGO S.p.A.

Partner Category: Hosting Partner
Expertise: Interaction Management, Workforce Optimization
Countries: Chile

Guardia Vieja 255, oficina 1106, Providencia
Santiago, Chile
Phone: +1 978 905 3859
Web: http://www.newgo.cl/
Email: contacto@newgo.cl

Newsgator Technologies, Inc.

Newsgator Technologies, Inc. is a Microsoft Gold Certified and Depth Managed Partner that offers award-winning enterprise social business software solutions. Direct integration with SharePoint and the entire Microsoft stack means NewsGator ensures over three million paid users extract real business value from collaboration, social and knowledge management activities.

Partner Category: Reseller
Expertise: Social

950 17th st. Suite 2500
Denver, CO 80202
Phone: 800-608-4597
Web: http://www.newsgator.com/
Email: info@newsgator.com

Nintex

Nintex is the world's leading SharePoint workflow company. Nintex also provides Forms and Analytics solutions for SharePoint 2010.

Partner Category: Reseller
Expertise: Enterprise Collaboration, Workflow

10900 NE 8th Street, Suite 230
Bellevue, WA 98004
Phone: 425-458-0105
Web: http://www.nintex.com/

1 Wayside Road
Burlington, MA 01803
Phone: (781) 565 5000
Web: http://www.nuance.com/