Inova Solutions is a leading innovator of real-time information solutions with more than 25 years of data management and information delivery expertise. Inova LightLink® collects, analyzes and reports critical real-time call center metrics from Aspect® Unified IP®, and displays call center stats on LED wallboards, LCD digital signage, web-based dashboards and agent desktops.
Countries: Global
Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Management
Countries: United States
Partner Category: Value Added Reseller/Hosting Partner
Expertise: Interaction Management, Workforce Optimization and Self Service
Countries: Brazil
IQ Services offers a unique approach to contact center testing and monitoring services; it creates Virtual Customer® test traffic to access communications technology from the outside-in, providing reliable performance metrics from an end-user perspective. These insights give companies confidence their contact center solutions can deliver the best customer service experience possible.
Partner Category: OEM
Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Mexico
Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization and Self Service
Countries: Brazil
Jabra is the brand of GN Netcom, a subsidiary of GN Store Nord A/S (GN) - listed on NASDAQ OMX. Jabra employs approximately 925 people worldwide. Jabra is a world leader in the development, manufacturing, and marketing of a broad range of communications and audio solutions for mobile, office-based and contact center workers. With a reputation for innovation, reliability, and ease of use that goes back more than two decades, Jabra's consumer and business divisions produce corded and wireless headsets, plus mobile and in-office speakerphones that empower individuals and businesses through increased freedom of movement, comfort, and functionality.
Partner Category: OEM
Expertise: Providing high quality audio devices
KnowledgeLake products enable organizations to standardize on SharePoint as a powerful content platform for building and deploying rich solutions that satisfy many diverse business workloads. KnowledgeLake is a three-time Microsoft Partner of the Year award winner and is recognized as the founder of the SharePoint document imaging marketplace.
Partner Category: Reseller
Expertise: Document Management
Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Malaysia