Overview

This directory helps you find Aspect channel, technology and independent software vendor partners around the world. These partners are a valuable part of the Aspect global community, allowing you to work directly with us or through a trusted partner who might have a more convenient local presence, more specialized subject-matter or a technical expertise.

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Fiebig GmbH

Fiebig GmbH


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: European Union

 

Strahlenberger Weg 26
D-60599, Frankfurt
Phone: +49 69 6050160
Web: http://www.fiebig.com/
Email: info@fiebig.com

 

Fonolo

Fonolo

In-Call-Rescue makes it easy to replace hold-time with a call-back. As a cloud-based service, it is compatible with all platforms from Aspect as well as other vendors. Pure SaaS pricing makes it viable for call centers of all sizes.

Give callers the option to receive a call-back when hold times are too long. Let them “press 1 to get a call-back from the next agent”.

  • Integrates Easily: Hooks into your existing call center infrastructure. All of your business processes remain the same.
  • Improves the Customer Experience: Give customers back what they value the most – their time. Let them schedule a call-back when hold times are too long.
  • Reduces Cost-per-Call: Realize lower handle times, abandon rates and telco costs.

Partner Category: Reseller
Expertise: Offer a Call-Back to Customers who are Waiting on Hold

 

688 Richmond St. West, Suite 204
Toronto, ON, CANADA M6J 1C5
Phone: 1.855.366.2500
Web: https://fonolo.com/
Email: shai@fonolo.com

 

GAPS Solution Limited

GAPS Solution Limited


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Republic of China, People's Republic of China

 

5 Floor, No. 582, Ruelguang Road, Nelhu
11492 Taipei, Taiwan
Phone: +886 2 66009899
Web: http://www.gaps.com.tw/
Email: admin@gaps.com.tw

 

GCC Computers Ltd.

GCC Computers Ltd.


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Cyprus

 

15 Timis Street, Latsia
Nicosia, Cyprus 2220
Phone: +357 22206222
Web: http://www.gcc.com.cy/
Email: info@gcc.com.cy

 

Gladiium Technology Partners S.R.L.

Gladiium Technology Partners S.R.L.


Partner Category: Value Added Reseller
Expertise: Interaction Management
Countries: Costa Rica

 

Avenida 11, Calle 38, Montes de Oca, Edificio Ofident, Oficina #3,
San José, 10101, Costa Rica
Phone:
Web: http://www.gladiium.com/
Email: info@gladiium.com

 

HARAA LABS

HARAA LABS


Partner Category: Value Added Reseller/Hosting Partner
Expertise: Interaction Management, Workforce Optimization and Self Service
Countries: India and Middle East

 

91 Springboard, 5th Floor, 175 & 176 Bannerghatta Main Road, JP Nagar, Phase 4, Dollars Colony
Bengaluru, India
Phone: +91 9972598020
Web: http://www.haraalabs.co/
Email: sree@haraalabs.co

 

HCL Infosystems Limited

HCL Infosystems Limited


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: India

 

E-4,5,6 Sector 11
Noida, UP India 201-301
Phone: +91 120 2526518
Web: http://www.hcl.in/
Email: brand@hcl.com

 

IBM

IBM

IBM is the world's largest information technology company, dedicated to helping businesses innovate.


Partner Category: OEM

 

1 New Orchard Road
Armonk, New York 10504-1722
Phone: 914-499-1900
Web: http://www.ibm.com/

 

iLink Solutions Servicos de Tecnologia da Informação Ltda

iLink Solutions Servicos de Tecnologia da Informação Ltda


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Brazil

 

Av. João Naves de Avila, nº 1331 sala 303
Bairro Tibery, Uberlândia MG - Brazil
Phone: +55 34 3228 5034
Web: http://www.ilinksolutions.com.br/
Email: comercial@ilinksolutions.com.br

 

Informática El Corte Inglés

Informática El Corte Inglés


Partner Category: Cloud Value Added Reseller/Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Europe and Africa

 

Travesia Costa Brava, 4
Madrid, 28034 Spain
Phone: +34 913874700
Web: http://www.iecisa.com/
Email: yolanda_bosquet@ieci.es

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