Find a Partner

Overview

This directory helps you find Aspect channel, technology and independent software vendor partners around the world. These partners are a valuable part of the Aspect global community, allowing you to work directly with us or through a trusted partner who might have a more convenient local presence, more specialized subject-matter or a technical expertise.

Channel Partners

Aspect Channel Partners include value-added resellers, managed service providers, cloud vendors, systems integrators and consulting firms. We connect you with the best providers in the industry which represent a wide variety of technologies designed to augment and refine your contact center, and workforce management capabilities tailored to your particular business needs.

Technology Partner

Our Technology Partners integrate their specialized technology with our products to provide added value for you, our mutual customer. You have the confidence and comfort of knowing that solutions created by our technology partners are released as Aspect products and work with your current system to improve your customer service operations and practices.

Independent Software Vendor (ISV) Partner

The ISV Partner Program connects you with Microsoft certified ISVs to help you design, build and deploy applications that best meet your customer contact strategies and objectives. Combining Aspect and Microsoft technologies puts your company ahead of the competition and enables a broader range of solutions that can make your business more effective and efficient.



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Dimension Data Thailand

Dimension Data Thailand


Partner Category: Value Added Reseller
Expertise: Interaction Management
Countries: Thailand

 

16th Floor, Column Tower, 199 Ratchadapisek Road, Klongtoey,
Bangkok, 10110, Thailand
Phone: +66 2 625 0999
Web: http://www.dimensiondata.com/
Email: Rattiya.woranansiri@dimensiondata.com

 

DMS Electronics (PVT) LTD

DMS Electronics (PVT) LTD


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Republic of Sri Lanka, Republic of Maldives

 

207/1, Dharmapala Mawatha
Colombo 7, Sri Lanka
Phone: +94 11 2677 667
Web: http://www.dmselectronics.com/
Email: info@dmselectronics.com

 

EBD INGENIERIA S.A.

EBD INGENIERIA S.A.


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Chile

 

Monseñor Nuncio Sótero Sanz Nº55 piso 3 Providencia, 7500007
Santiago, Chile
Phone: +56 (2) 2230 3000
Web: http://www.ebd.cl/
Email: contacto@ebd.cl

 

ECS Telecom Co. Ltd

ECS Telecom Co. Ltd


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Republic of Korea

 

IL-HONG B/D 3 - 6th Floor 1543-1, Seocho-dong, Seocho-gu
Seoul, Korea 137-070
Phone: + 82 2 3415 8321
Web: http://www.ecstel.co.kr/

 

Engineering do Brasil SA

Engineering do Brasil SA


Partner Category: Value Added Reseller
Expertise: Self Service
Countries: LATAM Brazil

 

Rua Doutor Geraldo Campos Moreira, 275 - Sao Paulo/SP
Brazil 04571 -938
Phone: +55 (11) 3629-5300
Web: http://www.engdb.com.br/
Email: patrick.baudon@engdb.com.br

 

FDS Networks Limited

FDS Networks Limited


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: People's Republic of China, Including Hong Kong

 

Unit C, 19th Floor, World Tech Centre, 95 How Ming Street
Kwun Tong, Kowloon, HK
Phone: +852 2877 0668
Web: http://fdsnetworks.com/

 

Fiebig GmbH

Fiebig GmbH


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: European Union

 

Strahlenberger Weg 26
D-60599, Frankfurt
Phone: +49 69 6050160
Web: http://www.fiebig.com/
Email: info@fiebig.com

 

Fonolo

Fonolo

In-Call-Rescue makes it easy to replace hold-time with a call-back. As a cloud-based service, it is compatible with all platforms from Aspect as well as other vendors. Pure SaaS pricing makes it viable for call centers of all sizes.

Give callers the option to receive a call-back when hold times are too long. Let them “press 1 to get a call-back from the next agent”.

  • Integrates Easily: Hooks into your existing call center infrastructure. All of your business processes remain the same.
  • Improves the Customer Experience: Give customers back what they value the most – their time. Let them schedule a call-back when hold times are too long.
  • Reduces Cost-per-Call: Realize lower handle times, abandon rates and telco costs.

Partner Category: Reseller
Expertise: Offer a Call-Back to Customers who are Waiting on Hold

 

688 Richmond St. West, Suite 204
Toronto, ON, CANADA M6J 1C5
Phone: 1.855.366.2500
Web: https://fonolo.com/
Email: shai@fonolo.com

 

GAPS Solution Limited

GAPS Solution Limited


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Republic of China, People's Republic of China

 

5 Floor, No. 582, Ruelguang Road, Nelhu
11492 Taipei, Taiwan
Phone: +886 2 66009899
Web: http://www.gaps.com.tw/
Email: admin@gaps.com.tw

 

GCC Computers Ltd.

GCC Computers Ltd.


Partner Category: Value Added Reseller
Expertise: Interaction Management, Workforce Optimization
Countries: Cyprus

 

15 Timis Street, Latsia
Nicosia, Cyprus 2220
Phone: +357 22206222
Web: http://www.gcc.com.cy/
Email: info@gcc.com.cy

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