Date: 7/26/2016, Phoenix, Arizona
- Weaver brings over 25 years of software industry leadership experience with an extensive background in pre-sales, pre-sales leadership, order management, eCommerce and ERP solutions
- Charged with operational pre-sales execution of Aspect's cloud, hybrid, and on-premises customer experience solutions
Aspect Software, a leading provider of fully-integrated consumer engagement, workforce optimization, and self-service solutions, today announced the appointment of Gene Weaver to vice president, solution consulting. Weaver, a technology industry veteran, is tasked with the execution of solution consulting pre-sales operations surrounding of Aspect’s cloud, hybrid, and on-premises customer experience solutions.
Weaver comes to Aspect from Enspire Commerce/enVista where he served as Managing Partner, managing all go-to-market strategies. Previously, he held leadership positions in sales, pre-sales and product strategy for companies such as Yantra/Sterling Commerce, Escalate/RedPrairie/JDA and Lawson Software. Over the past 15 years, Weaver has been an outspoken evangelist for Cross-Channel/Omni-Channel strategies.
“Gene’s leadership experience in technology consulting and execution of client deliverables further strengthens Aspect’s sales implementation and will be a critical asset to our success,” said Jay Johnson, Aspect Senior Vice President Sales, North America. “Gene will play a vital role growing and expanding our customer relationships and building on the market momentum created by the availability of Aspect’s fully-integrated solution suite and deployment flexibility. As we create cloud migration paths that deliver better business returns for our customers, his leadership and focus will be essential for the success of this initiative.”
"Aspect’s swift pivot to investing and building out a market-leading cloud portfolio really addresses the demands of today’s radically changing market. From the introduction of Aspect Via, the company’s cloud customer engagement center to chatbots and cutting-edge workforce solutions, Aspect is well-positioned to deliver on our customers’ demands,” says Weaver. "I'm excited to join an innovative organization that understands the shifts in our industry and I’m eager to build on the momentum we’ve created by continuing to deliver remarkable experiences for our customers and ultimately, their customers.”
Weaver lives in the Chicago area and holds a Bachelor of Science, Industrial Engineering from Purdue University.
Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. By developing fully native interaction management, workforce optimization and self-service capabilities within a single customer engagement center, we enable dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging the agility of our worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained. For more information, visit www.aspect.com.
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