Date: 3/14/2013, Chelmsford, Massachusetts
- Aspect earns distinction through demonstrated technology success and customer commitment
- Communications, Collaboration and Content, Business Intelligence just a few Gold competencies attained
Aspect Software, a leading provider of next generation contact center software and enterprise workforce optimization, announced today that it has renewed its Microsoft Partnership, attaining seven Gold Competencies and six Silver Competencies. Microsoft Gold Competencies place Aspect in the top 1% of Microsoft’s partner network and demonstrates the company’s ability to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment.
To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.
“Aspect has had a mutually beneficial relationship with Microsoft for over five years and this level of achievement is representative of the significant commitment and dedication our Microsoft Professional Services group has shown,” said Stewart Bloom, Aspect CEO. “We believe that our history and our competencies with Microsoft differentiate us in today’s competitive market as the Go-To contact center solution for Microsoft-centric organizations. We expect that our current increase in R&D investment and market expansion will only accelerate the value Aspect and Microsoft provide to our joint clients.”
As a Microsoft Partner with Gold and Silver competencies, Aspect is in the top tier of the Microsoft Partner Network. Earning the Microsoft competencies means Aspect gains access to exclusive training, software licenses and support to better serve clients.
“By achieving a gold competency, partners like Aspect have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Jon Roskill, corporate vice president, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”
Aspect’s Gold Competencies include:
· Collaboration and Content
· Digital Marketing
· Business Intelligence
· Customer Relationship Manager
Aspect’s Silver Certifications include:
· Application development
· Data platform
· Application integration
· Midmarket solution provider
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.