Innovation Exchange

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Deployment Model
Premises, Hosted, Hybrid
Asia Pacific, Europe, Latin America, North America
Geographic Availability
Currently available globally.

Product/Services Needed

- Aspect Workforce Management 7.0 or above
- Aspect Workforce Management Web Services
- .Net Framework 4.0 or above full profile

Created By

Aspect® Workforce Mobile provides immediate access to your Aspect® Workforce Management system directly from your smartphone. Contact center personnel can access critical call center information, send real-time notifications and process timely updates directly to the system, from any location.

Aspect Workforce Mobile helps keep Aspect Workforce Management up-to-date easily from the individuals closest to daily personnel changes. Allow the system to produce the most accurate intraday schedules possible decreasing your internal costs while increasing your management’s productivity.

With Aspect Workforce Mobile:

  • Reduce internal costs dramatically by providing Aspect Workforce Management critical updates to ensure accurate intraday schedules
  • Allow your management team access to the information they need on the contact center floor, at their desk, or at home
  • Allow management to notify their team or the entire contact center with easy to use real-time notifications

Available for iOS, Android and Windows 8.1 Phones.

Aspect Workforce Mobile

Aspect Workforce Mobile

Related Apps

Asia Pacific, Global, Europe, Latin America, North America Workforce optimization Mobile Premises, Hosted, Hybrid