Case Studies

     

Results 6 - 10 of about 32
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Ring Case Study

Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 6/6/2018       
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Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

UnionBank of the Philippines Case Study

UnionBank of the Philippines Case Study

UnionBank taps Aspect Software to help with the bank’s digital transformation.
Date: 6/5/2018       
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Contact Center, Aspect Unified IP, Workforce Optimization, Aspect Quality Management, Aspect Workforce Management, Aspect Workforce Optimization

 

The General Case Study

The General Case Study

Learn how The General was able to improve their customer service by implementing self-service capabilities through Aspect CXP.
Date: 8/15/2017       
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Contact Center

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 1/12/2017       
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Contact Center, Aspect Workforce Management

 

ResourceOne Case Study

ResourceOne Case Study

Direct marketing company pivots to the cloud for more agile customer service and to pursue new business opportunities.
Date: 5/26/2016       
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Contact Center

Results 6 - 10 of about 32
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