Case Studies

     

Results 6 - 10 of about 95
< Prev        Next >
 

 

UnionBank of the Philippines Case Study

UnionBank of the Philippines Case Study

UnionBank taps Aspect Software to help with the bank’s digital transformation.
Date: 6/5/2018       
View Case Study >

 

Customer Service, Telesales, On Premises, Aspect Unified IP, Omni-Channel, Aspect Customer Experience Platform (CXP), Aspect Unified IP - Outbound, Auto Dialer, Financial Services, Retail Banking, Aspect Customer Experience Platform (CXP), Quality Monitoring and Management, Workforce Management, All Case Studies

 

Intuit Case Study

Intuit Case Study

Learn how Intuit improved their agent and customer experience through Aspect Workforce Management (WFM).
Date: 4/16/2018       
View Case Study >

 

Customer Service, Financial Services, Call Center Analytics, Performance Management, Workforce Management, Workforce Management and Planning, All Case Studies

 

The General Case Study

The General Case Study

Learn how The General was able to improve their customer service by implementing self-service capabilities through Aspect CXP.
Date: 8/15/2017       
View Case Study >

 

Multichannel Contact: Email, Chat, IM, SMS, Aspect Customer Experience Platform (CXP), Insurance, Aspect Customer Experience Platform (CXP), Self Service Voice Portal / IVR, All Case Studies

 

Complete Nutrition, Franchisee Collaboration Solution Case Study

Complete Nutrition, Franchisee Collaboration Solution Case Study

Learn how Complete Nutrition was able to align with their core value “To Simplify” and exceed the needs of their franchisees with their Microsoft SharePoint O365 Intranet Solution, The Hub. Hear how their results not only impacted the overall user experience, but also the bottom line.
Date: 2/13/2017       
View Case Study >

 

Customer Service, Retail, Social and Collaboration, All Case Studies

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 1/12/2017       
View Case Study >

 

Multichannel Contact: Email, Chat, IM, SMS, Healthcare, Workforce Management, All Case Studies

Results 6 - 10 of about 95
< Prev        Next >