Enterprise-Class Workforce Management with the Advantages of the Cloud
Great achievements have always required the coordinated management of skilled labor. For decades, Fortune 500 companies have chosen Aspect® Workforce Management™ as the backbone of their contact center workforce. Now, Aspect’s #1-rated solution combines all the rich features of premise-based workforce management with all the benefits of a SaaS offering, including lowest cost, continuous feature upgrades, built-in disaster recovery and reduced dependency on IT.
Be sure your contact center is staffed with the right people at the right times, with the industry’s best workforce management software. Available as a cloud, hosted or premise-based solution.