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Breakfast
Seminar

North Tower Lounge
Tower Bridge,
193 Tower Bridge Road,
London,
SE1 2UP

Turn your Contact Centre into
a Customer Engagement Centre

Your customers’ experience has never been more important and leveraging intelligent contact centre technology can ensure optimum customer AND agent satisfaction. The use of an omni-channel platform enables your customers to communicate with your business in their preferred way, whilst also boosting agent morale and performance.

Join us for this free breakfast seminar on Wednesday 10th October at 8:30am as contact centre experts reveal the tools and best practice ideas to turn your contact centre into a customer engagement centre.

Register

Attendance is Free

Registration:
8:30am to 9:00am

Event:
9:00am to 11:00am

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Expert Talks:

Customer Engagement Trends –

Ann-Marie Stagg,
CEO, CCMA

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