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Reports

Frost Radar™: Workforce Engagement Management, 2025

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Overview

Discover how leading Workforce Management vendors are driving innovation and growth

Aspect earned recognition as a Workforce Management leader in the 2024 Frost Radar™ report and is proud to participate in the upcoming 2025 Frost & Sullivan Frost Radar™ for Workforce Engagement Management (WEM) Platforms.

These benchmark analyses evaluate companies' innovation capabilities and future growth potential, highlighting Aspect's leadership position, competitive advantages, and commitment to delivering measurable business outcomes for contact centers worldwide.

Pre-order your copy of the 2025 Frost & Sullivan Frost Radar™ report to discover how Aspect is leading the industry in innovation and transforming business outcomes.

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Highlights

  • Growth and innovation focus

    The Frost Radar™ measures companies across two key dimensions: the Growth Index (which tracks market presence, revenue expansion, and strategic implementation) and the Innovation Index (which evaluates the ability to deliver scalable solutions that meet evolving industry demands and customer requirements).

  • Industry evaluation

    Discover how Frost & Sullivan's Growth and Innovation Index identifies industry leaders, with detailed competitive profiles showcasing workforce engagement vendors that demonstrate excellence in both innovation and market growth.

  • Where Aspect wins

    Aspect stands out as a key innovator and leader in the WEM space with its unified, cloud-native platform that delivers user-centric design, seamless cloud migration, AI-powered intelligence, predictable ROI, and enterprise expertise at scale.

Significance of being on the Frost Radar™

The 2025 Frost Radar™ recognizes industry leaders who are driving meaningful innovation and delivering measurable growth in the contact center space. Companies featured on the Frost Radar™ stand out through their proven ability to advance the industry, demonstrated by strong market positioning, cutting-edge product capabilities, tangible customer value, and strategic vision for the future.

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