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Deployment Model
Asia Pacific, Europe, Latin America, North America
Geographic Availability
Available in all world regions

Product/Services Needed

- Aspect Customer Experience Platform (CXP)
- Aspect Prophecy
- Waterfield Campaign Manager web user interface

Created By
Waterfield Technologies
Other Apps By

Manage automated inbound and outbound customer contacts.

Call flows can be configured to support both voice and SMS with the ability to design an alternate questions path for each channel. Upload your calling lists as flat files or via web service integration. Gain real-time insight into questions, answers and call results (success, ring no answer, etc.) by downloading campaign reports, or have results pushed via our web services API. Extensive campaign dialing rules help you design campaigns that comply with regulations for time zones, time of day, and do not call lists.

Waterfield Campaign Manager Portal

Waterfield Campaign Manager Portal

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Asia Pacific, Global, Europe, Latin America, North America Interaction management Browser-based Cloud