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Engagement in the Mobile First World

The world of technology is changing faster than ever before, particularly when it comes to mobile solutions. Mobile devices are more than just handsets that users use to talk or text—they have evolved into powerful computers with advanced networking tools. And with the widespread introduction of 4G connectivity – and the in-development 5G standard – mobile solutions will continue to fundamentally change how people interact with organisations.
Date: 12/07/2017       

Aspect Via Brochure

Aspect Via is designed as an all-in-one, all cloud customer engagement platform with everything companies need to deliver great customer experiences — and win the hearts and minds of consumers.
Date: 21/09/2016       

VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Date: 30/06/2016       

Reimagine Patient Engagement Through Mobile and Self-Service Solutions

Interact with patients and family members with the self-service and mobility options that they want and use every day.
Date: 16/06/2016       

Aspect Prophecy 16 White Paper

Aspect Prophecy delivers speech-driven, self-service and outbound interactive voice response (IVR) messaging, unified communications and innovative SIP applications.
Date: 26/05/2016       

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 20/05/2016       

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Date: 14/04/2016       

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