THE COMMUNITY of Aspect Professional Services helps you take your customer experiences to the next level by turning your technology investments into powerful enterprise business solutions that ensure your business seamlessly aligns people, processes and data sources. We build seamlessly connected, best-in-class solutions for some of the world’s leading brands, who rely on us to deliver remarkable experiences for their customers.
Recent Blog Posts
As a contact center leader, you may not necessarily have the time to keep up with the Kardashians. But if a recent Kylie Jenner tweet tells us anything, it’s that you’d better start paying closer attention. On February 21st, she took to...
Last Thursday on International Women’s Day I attended the Washington University’s Olin Business Schools – St. Louis Leadership Perspective | The “She” Suite: Celebrate International Women’s Day with Women in the C-Suite and in Leading...
Given the growing customer preference for solving problems on their own, you’d expect consumers to like interactive voice response, or IVR — the first generation of self-service technology. They don’t. Why? Because IVRs suck, well at lea...
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