Strategic Alliance Partners

We are proud to work closely with Strategic Alliance Partners who share our vision for raising the bar in providing excellent customer service. Together, we exceed customer expectations in consulting, technology, and content for the delivery of industry leading customer experience solutions.

Amazon logo

Amazon Web Services(AWS) is the market leader in Global On-Demand Cloud Computing Technology whether your customers solution requires IaaS, PaaS, SaaS or a combination. Not only are we aligned in our core values, but AWS has bootstrapped the Aspect Cloud for dynamic scaling and rapid deployment models allowing our customers businesses to grow without bounds. AWS and Aspect have partnered together to unify some of our core competencies at the source code layer to drive a complete Customer Engagement solution with Amazon Connect and Aspect Workforce Management/Optimization.

Microsoft logo

Better together, Microsoft and Aspect bring best-in-class capabilities for the contact centre to deliver an orchestrated customer engagement centre through each and every customer interaction. Aspect can help you leverage your Microsoft technology investments such as Skype, Dynamics 365, Office 365 and Azure to bring your customer conversations together in one place. Our Microsoft consultants bring cross-functional, strategic expertise based on over 40 years of industry experience. We partner with Microsoft to consistently deliver innovative solutions and drive the digital transformation journey for our joint customers.

SalesForce logo

Salesforce empowers industries and companies of all sizes to connect with their customers in a whole new way using the latest innovations in cloud, social, mobile and data science technologies. Aspect partners with Salesforce to integrate the contact centre products of the two companies to benefit our joint customers. As more companies transition to web and cloud applications, the integrated Salesforce and Aspect solutions will enable companies to move their strategies forward with little to no disruption to ongoing operations.