Aspect® Workforce Mobile provides immediate access to your Aspect® Workforce Management system directly from your smartphone. Contact centre personnel can access critical information, send real-time notifications and process timely updates directly to the system, from any location.
Aspect Workforce Mobile helps keep Aspect Workforce Management up-to-date easily from the individuals closest to daily personnel changes. Allow the system to produce the most accurate intraday schedules possible decreasing your internal costs while increasing your management’s productivity.
With Aspect Workforce Mobile:
- Reduce internal costs dramatically by providing Aspect Workforce Management critical updates to ensure accurate intraday schedules
- Allow your management team access to the information they need on the contact centre floor, at their desk, or at home
- Allow management to notify their team or the entire contact centre with easy to use real-time notifications
Available for iOS, Android and Windows 8.1 Phones.
Aspect Workforce Mobile