Introduction

Want to take our solutions for a spin? This is the place to kick the tires and take a look under the hood. Download Aspect CXP and Aspect Prophecy. Then, create an Evolution account to build, test and deploy your own self-service application. Try our location-based services for major US carriers to incorporate real-time location intelligence into your IVR, SMS and mobile apps.

Already have Aspect CXP or Aspect Prophecy? Download the latest version below.

ASPECT CXP  |  ASPECT PROPHECY  |  EVOLUTION

Developers love using Aspect CXP for multichannel applications. See why!

Aspect CXP provides enterprises and carriers with an open flexible infrastructure for developing, deploying, managing and analysing omni-channel, self-service applications.

Aspect CXP at a Glance

  • Design, implement and deploy multi-channel applications on a single platform, including SMS, IM and mobile web.
  • Lower total cost of ownership (TCO). Aspect CXP is proven to cut application development costs by up to 50% and ongoing maintenance by 80%.
  • Enhance the customer experience with personalisation.
  • Improve self-service success – lowering contact centre costs – with actionable, cross-channel analytics.
  • Protect your investment – Applications developed in Aspect CXP are agnostic of the underlying speech and IVR platforms and can even be deployed against dissimilar platforms concurrently.
  • Deploy on premise, in your preferred cloud environment – or both.

Enjoy our powerful voice application development platform.

Aspect Prophecy (also known as Aspect Advanced Voice Portal) is the world’s most powerful yet easy-to-install voice application development platform built on SIP, VoiceXML and CCXML standards.

Aspect Prophecy at A Glance

  • 100% VoiceXML and CCXL compliant
  • Full W3C standards support
  • Comprehensive CCXML call control
  • Support for automated speech recognition (ASR) and text-to-speech (TTS)
  • Inbound and outbound call support
  • Web-based application and report management. Real-time logger and debugger
  • Dedicated Aspect account management and unlimited 24x7 tech support

Build your applications and let Aspect take care of the hosting

Our Evolution developer portal makes it easy to get started with Aspect Prophecy and Aspect CXP.

Evolution at a Glance

  • Dozens of easy-to-follow tutorials
  • Open source sample applications
  • Access to the Aspect Customer Care Centre to search our knowledge library, collaborate with your fellow developers, and request assistance from our expert analysts
  • A dedicated phone number for you to use while testing your applications
  • Voice over IP (VoIP) connectivity
  • Real-time application logging and debugging
  • Local static web hosting for your voice applications