Built on the core principle of simplicity, Aspect Prophecy, the first application platform to support VoiceXML, is a powerful, 100% standards-based, industry-leading communications platform for speech, IVR, VRU and SIP VoIP applications. We believe that a voice application platform should be easy to install, manage, and develop upon – and should never suffer at the expense of encumbered business models and inflexible processes. Prophecy delivers everything from speech-driven self-service and outbound IVR to unified communications and innovative SIP applications, making it easy for companies to interact with customers in ways that improve service, drive sales, and lower costs.
- Developed natively on Voice-over-IP (VoIP) protocols for seamless integration into next generation contact centers built on IP communications.
- The first application platform to support VoiceXML, the first to support CCXML, the first to be natively based on the Session Initiation Protocol (SIP) and the first to support HD audio and IPv6.