Develop Completely Portable Applications for Your Contact Centre
Aspect offers a robust set of tools to help developers and business users alike deliver compelling automated communications applications to their customers. Whether you need a traditional IVR application to prequalify a caller before transferring them to an agent in the contact centre, full-fledged self-service voice portals to give customers 24/7 access to critical business data, advanced interactive text response applications or mobile applications that allow customers to conduct business over text channels such as SMS, instant messaging or mobile apps.
All Aspect products and services are built on open standards, offering developers unprecedented portability, flexibility and extensibility when building communication applications. With a company-wide commitment to simplicity, we remove common development, integration and maintenance frustrations; and, we back you up with fast, knowledgeable, around-the-clock tech support.