Case Studies

     

Results 6 - 10 of about 31
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Ring Case Study

Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 06/06/2018       
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Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

The General Case Study

The General Case Study

Learn how The General was able to improve their customer service by implementing self-service capabilities through Aspect CXP.
Date: 15/08/2017       
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Contact Center

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 12/01/2017       
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Contact Center, Aspect Workforce Management

 

Stefanini Case Study

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 20/05/2016       
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Contact Center

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Date: 14/04/2016       
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Contact Center

Results 6 - 10 of about 31
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