Analyse and Optimise Automated CX Performance
Aspect supports developers with full application lifecycle management resources, from creation and testing, to integration, deployment, and management and optimisation. With our analytics offerings, choose from over 50 out-of-the-box reports or utilise your own custom reporting to understand performance on key business, operational and application performance indicators.
Explore our platforms and tools for developers, including:
- Aspect® CXP™ , which makes it easy to design, implement, deploy, manage and analyse self-service applications across multiple communications channels like voice, mobile web and text (Facebook Messenger, Twitter, SMS, USSD). Design once, deploy everywhere!
- Aspect® Prophecy™, a natively SIP and a 100% standards-based VoiceXML and CCXML platform for IVR and telephony applications.
- Evolution Developer Portal, Aspect’s cloud customer and developer portal for all things self-service. Use it to upload your VoiceXML or CCXML applications, provision phone numbers and get access to logging information and documentation resources.
Need a custom-developed self-service application for your organisation? Contact our Professional Services team for a consultation.