Aspect Via Customer Engagement Video | Aspect

Aspect Via Customer Engagement

Everything comes together to make life great for customers – and you.

Native Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities, along with a common user interface (UI) for configuration and administration and shared real-time and historical reporting, come together in a SaaS offering tailor made for the cloud. Add in a rich set of API’s to integrate into enterprise systems and workflows, plus customizable, persona-based UI’s, and it’s the perfect set of capabilities for delivering a perfect customer experience.

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