Businesses face the challenge of maintaining consumer trust when sending sensitive information while providing the best, most convenient customer service experience possible. Aspect Verify addresses these concerns invisibly within a non-intrusive mature cloud infrastructure.
Aspect Verify helps businesses better understand customer behaviour and ensures no sensitive communications, such as the delivery of one-time passcodes, have been compromised. Aspect Verify uses a variety of metrics focused on three key areas:
- Know your Customer
- Behavioural understanding
- Transactional insight
Insight is generated from transactions, customer engagement and mobile network level data. The data is captured independently of applications and is thus less susceptible to compromise.
The flexibility inherent within Aspect Verify allows for easy integration with any risk engine. Additionally, the platform is designed to be easily deployed into any business infrastructure and process. Aspect Verify is channel agnostic, with a focus on the phone number in use and associated potential compromise.