Aspect Products

CUSTOMER ENGAGEMENT CENTER

Aspect Via: the only Customer Engagement Center that rallies the enterprise in service of the customer by eliminating the walls between departments and systems with native Interaction Management, Workforce Optimization and Self-Service capabilities, a common user interface (UI) for configuration and administration and shared real-time and historical reporting across all capabilities. All delivered via a single, all-in-one cloud platform, in an open SaaS architecture.