Casos de Sucesso

     

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Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Data: 12/01/2017       
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Contact Center, Aspect Workforce Management

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Data: 14/04/2016       
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Contact Center

 

Radio Systems Corporation Case Study

Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Data: 05/04/2016       
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Contact Center, Aspect Performance Management, Aspect Quality Management

 

Melco Embroidery

Melco Embroidery

Melco Embroidery has seen a dramatic decrease in their average hold time due to Aspect integrating Zipwire with Melco’s ERP system.
Data: 22/02/2016       
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Contact Center

 

Lead Generation Professional Services Company Case Study

Lead Generation Professional Services Company Case Study

Company sees 40% more sales appointments confirmed after implementing Aspect Zipwire.
Data: 14/12/2015       
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Contact Center

Resultados 6 - 10 de 27
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