Casos de Sucesso

     

Resultados 6 - 10 de 28
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Ring Case Study

Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Data: 06/06/2018       
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Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Data: 12/01/2017       
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Contact Center, Aspect Workforce Management

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Data: 14/04/2016       
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Contact Center

 

Radio Systems Corporation Case Study

Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Data: 05/04/2016       
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Contact Center, Aspect Performance Management, Aspect Quality Management

 

Melco Embroidery

Melco Embroidery

Melco Embroidery has seen a dramatic decrease in their average hold time due to Aspect integrating Zipwire with Melco’s ERP system.
Data: 22/02/2016       
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Contact Center

Resultados 6 - 10 de 28
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